Product
ERAP
Emergency Resource Allocation Platform
Currently being developed and validated.
ERAP is a multi-tenant SaaS platform that helps organizations manage, discover, and allocate emergency resources and coordinate resource requests across multiple locations.
A resource coordination and allocation platform designed to help organizations manage resources, requests, locations, allocations, and emergency operations.
The external ERAP address is configurable and is not published yet.
The problem
A clear view is hard to keep when the tools are scattered.
Organizations may rely on fragmented tools such as spreadsheets, messaging platforms, phone calls, email, paper or manual processes, and separate systems. That can make it difficult to maintain a clear view of available resources, where they are, which requests are coming in, what has been allocated, and the operational status.
Fragmented tools
- Spreadsheets
- Messaging platforms
- Phone calls
- Paper and manual processes
- Separate systems
What becomes difficult to see
- Available resources
- Resource locations
- Incoming requests
- Resource allocation
- Operational status
The solution
One place to see, match, and allocate.
ERAP is being built as a centralized place for an organization to manage locations and resources, raise requests, match what is available, allocate it, and keep a record of what happened.
How ERAP works
From the organization to the record.
01
Organization
The organization is the primary tenant. It is the body that coordinates locations, resources, and requests.
02
Locations
Resources and needs are tied to places, so coordination can happen across more than one site.
03
Resources
What is available is recorded so it can be discovered when a request comes in.
04
Requests
A request says what is needed. It is the start of matching, not a side note.
05
Matching
Matching connects a request with suitable resources that are available.
06
Allocation
Allocation assigns those resources to the request so the response can move forward.
07
Tracking, history, notifications
Tracking follows the allocation. History keeps the record, and notifications keep the right people aware of what changed.
Core capabilities
What ERAP is being built to do.
- 01Organization managementAn organization can manage the structure it is responsible for.
- 02Multi-location resource managementResources can be recorded and managed across more than one location.
- 03Resource requestsPeople can raise requests for the resources an organization needs.
- 04Resource matchingRequests can be matched with resources that are available.
- 05Resource allocationMatched resources can be allocated to a request.
- 06Allocation trackingAllocations can be followed as they move.
- 07HistoryOperational activity can be kept as a record.
- 08NotificationsRelevant people can be notified when activity changes.
- 09Organization-level access controlAccess is organized at the organization level, so people work within the organization they belong to.
Built around organizations
The organization is the tenant.
ERAP is designed for organizations that need to coordinate resources across locations. It is not limited to healthcare.
Access is organized at the organization level, so people work within the organization they belong to. Certifications, compliance claims, and security audits are not published here.
- 01Multiple locations
- 02Organization members
- 03Resources
- 04Emergency and resource requests
- 05Allocations
- 06Operational history
Potential use cases
Designed for organizations such as these.
Potential use cases include the contexts below. They are not a list of customers.
- Healthcare
- NGOs
- Disaster response
- Educational institutions
- Logistics
- Government or municipal organizations
- Other organizations coordinating resources
Resource lifecycle
Request, match, allocate, track.
- Managed
- Requested
- Matched
- Allocated
- Tracked
- Recorded
Current status
Currently being developed and validated.
ERAP is currently being developed and validated. It is not described here as fully deployed, widely adopted, commercially proven, or enterprise-ready.
Follow ERAP as it is built.
The external ERAP address is configurable and is not published yet.